I've noticed that I get audio on some of your programs that doesn't match the video. Why is that?
When do you repeat Nature / NOVA / British Comedies / My Favorite Show?
Why is it that sometimes PBS feeds a program for national broadcast, but PBS39 doesn't air it until a later date?
When you pre-empt a program, why can't you always find room for it in your regular schedule?
How can I buy a DVD of a show that I saw on PBS39?
I watch PBS39 on my local cable/satellite system. Why should I donate to you...don't you get a cut of my monthly cable/satellite fee?
So, why should I really make a pledge, donate or support PBS39 through underwriting or other kinds of sponsorship?
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noticed that I get audio on some of your programs that
doesn't match the video. Why is that?
A: PBS39 often
has additional data in the program broadcast that
can be accessed through a viewer's TV or other equipment
connected to that TV, such as a Digital Video Recorder (DVR), or a VCR. This data might
be the Descriptive Video Service (DVS) which describes
what is happening on the screen for our sight-impaired
viewers, or on some shows, it may be audio broadcast
in Spanish. Most often, this happens by someone enabling
the SAP (Second Audio Program) channel on your
TV or VCR.
If you're hearing audio that does not match
the picture on your screen, check your equipment at
home to see if the the SAP function is turned on.
If you're unsure how to do so, consult the owner's
manuals for your home equipment.
do you repeat Nature / NOVA / British Comedies /
My Favorite Show?
A: You can
find out by clicking this link (programming) or go to the navigation bar on the top of this page and click on the programming link. This will give you a direct
link to the PBS39 schedule including all 4 of our standard-definition Digital TV channels. Once here, you'll be able to view programming by channel, day, week or month. You'll find that many show that air in prime time viewing hours re-appear in the overnight hours, and that some of the prime-time shows from 39-1 may re-air again on 39-4.
is it that sometimes PBS feeds a program for national
broadcast, but PBS39 doesn't air it until a later
A: There are
times when PBS will schedule a program for broadcast
off of a satellite feed at a time when PBS39 will
have already scheduled another show in our lineup
(as do many other stations nationwide). In these cases,
we usually find a broadcast slot at a later date to
air the program.
are instances where the producers of the program may mistakenly
promote the satellite feed date and time of a program
as the broadcast date and time of a program.
are a wide variety of programs fed by PBS and other public
television resources than there are hours in the day to broadcast them.
We simply cannot air all the programs available to us. The past
history of a program's performance, its educational or
cultural value, and how those values relate to our viewing area and mission, are major
factors in determining whether a particular show may or may not air.
Viewer input is also greatly valued. If you have an idea or
suggestion, we'd love to hear it. Just email us at: firstname.lastname@example.org.
you pre-empt a program, why can't you always find room
for it in your regular schedule?
A: At PBS39,
we try as hard as possible to keep our regular programs
in their regular timeslots, while at the same time
adding new and interesting shows into the schedule.
We frequently come up against the problem
of having a finite number of hours in the day to be
able to broadcast, with even fewer slots during the primetime
viewing hours of 7:00 PM through 11:00 PM. Sometimes, in order
to schedule a show we believe you'll love, we may have
to preempt a show that other viewers may love. We hear from them, too.
global and national events such as the terrorist attacks
of September 11, 2001 or severe weather events may cause us to interrupt or pre-empt regularly
scheduled programming in order to keep all of our viewers
as well-informed as possible.
what the decision is that ultimately is made and carried out, please rest assured that all programming
decisions made by PBS39 are made with the greatest
amount of forethought and consideration possible for
the wants and needs of our viewers.
can I buy a tape/DVD of a show that I saw on PBS39?
A: You can
contact our Membership Services Department at (260) 484-8839
Monday through Friday during normal business hours 8:30am - 5:00pm. Or you can email us at: email@example.com
produced shows such as episodes of HealthLine, Matters
Of The Mind or PrimeTime39 are available for purchase
for $19.95 ($14.95 for the VHS or DVD plus $5.00 shipping
and handling). Eventually, our shows will be available as DVDs only.
Most nationally produced shows are available
through PBS. Click here to visit PBS.org.
If you want to learn more about PBS39's Members Only Lending Library, click here.
Q: I watch PBS39 on my cable/satellite TV service. So why should I make a pledge or donate to you? Don't you get a cut of my cable bill?
A: In a word, no. PBS39 does not get any money back from area cable companies, satellite providers or other pay-tv service carriers. Many cable and satellite providers have to carry at least one of our channels, and many only handle the bare minimum of what they have to carry to stay compliant with FCC regulations. You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books apparel and other things, when bought outside PBS39's pledge, do not benefit the station that serves you.
Q: So, why should I really make a pledge, donate or support PBS39 through underwriting or other kinds of sponsorship?
The answer is just as simple: We get most of our funding for programming and operations through local resources. Government funding at the state and federal level has been staying steady, but not keeping pace with the costs of programming, utilities and the other overhead it takes for PBS39 to keep bringing you the programs you want to watch, either over the air or via your pay TV provider. Nearly 64% of our overall budget is made up by viewers, donors, program sponsors and production underwriting. The most important source of funding for PBS39 is you, our viewers.
You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books, DVDs, apparel and other things, when bought outside PBS39's pledge drives, do not benefit us, the station that serves you. We don't get a percentage, a kick-back or a piece of any of these sales. You might be getting a bargain, but we don't see a dime of the many in the form of royalties, licensing fees or any other avenues such funds might offer.
However, when you make a pledge of support and donate to PBS39, the money you spend with us stays right here and goes to work for you in the form of programming, production of local shows and services that help make your public TV experience a richer one.