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FAQs

Q: Where do you get most of your funding?

The most important source of funding for PBS39 is you, our viewers. We get most of our funding for programming and operations through local resources. Government funding at the state and federal level has been staying steady, but not keeping pace with the costs of programming, utilities and the other overhead it takes for PBS39 to keep bringing you the programs you want to watch, either over the air or via your pay TV provider. Nearly 64% of our overall budget is made up by viewers, donors, program sponsors and production underwriting.

You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books, DVDs, apparel and other things, when bought outside PBS39's pledge drives, do not benefit us, the station that serves you. We don't get a percentage, a kick-back, royalties or a piece of any of these sales. You might be getting a bargain, but we don't see a dime of the many in the form of royalties, licensing fees or any other avenues such funds might offer.

However, when you make a pledge of support and donate to PBS39, the money you spend with us stays right here and goes to work for you in the form of programming, production of local shows and services that help make your public TV experience a richer one.

Q: I watch PBS39 on my cable/satellite TV service. Don’t you get a cut of the fees I pay?

In a word, no. PBS39 does not get any money back from area cable companies, satellite providers or other pay-tv service carriers. Many cable and satellite providers have to carry at least one of our channels, and many only handle the bare minimum of what they have to carry to stay compliant with FCC regulations. You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books apparel and other things, when bought outside PBS39's pledge, do not benefit the station that serves you.

Q: How can I buy a DVD of a show I saw on PBS39?

You can contact our Membership Services Department at 260.484.8839 Monday through Friday during our normal business hours of 8:30am - 5:00pm.

Or you can email us at: membership@wfwa.org

Most locally produced shows such as episodes of HealthLine, Matters Of The Mind or PrimeTime39, as well as our locally produced documentaries, are available for purchase for $19.95 ($14.95 for the DVD plus $5.00 shipping and handling).

Most nationally produced shows are available directly through PBS. Click here to see their online shopping site:  http://www.shoppbs.org.

Q: Why does PBS schedule a program for broadcast, but sometimes PBS39 doesn’t air it until later?

There are times when PBS will schedule a program for broadcast off of a satellite feed at a time when PBS39 will have already scheduled another show in our lineup (as do many other stations nationwide). In these cases, we usually find a broadcast slot at a later date to air the program.

Still, there are instances where the producers of the program may mistakenly promote the satellite feed date and time of a program as the broadcast date and time of a program.

Finally, there are a wide variety of programs fed by PBS and other public television resources than there are hours in the day to broadcast them. We simply cannot air all the programs available to us. The past history of a program's performance, its educational or cultural value, and how those values relate to our viewing area and mission, are major factors in determining whether a particular show may or may not air.

Viewer input is also greatly valued. If you have an idea or suggestion, we'd love to hear it. Just email us at: programming@wfwa.org.

Q: When do you repeat Nature / NOVA / British Comedies / My Favorite Show?

You can find out by clicking this link or simply check the schedule embedded on the homepage. This will give you a direct link to the PBS39 schedule including all 4 of our channels. Once there, you'll be able to view programming by channel, day, week or month. You'll find that many show that air in prime time viewing hours re-appear in the overnight hours, and that some of the prime-time shows from 39.1 may re-air again on 39.4.

Q: I’ve noticed that I get audio on some of your programs that doesn’t match the video. Why is that?

PBS39 often has additional data in the program broadcast that can be accessed through a viewer's TV or other equipment connected to that TV, such as a Digital Video Recorder (DVR), or, even still, a VCR. This data might be the Descriptive Video Service (DVS) which describes what is happening on the screen for our sight-impaired viewers, or on some shows, it may be audio broadcast in Spanish. Most often, this happens by someone enabling the SAP (Second Audio Program) channel on your TV, DVR or VCR.

General TV Questions

Q: Where do you get most of your funding?

The most important source of funding for PBS39 is you, our viewers. We get most of our funding for programming and operations through local resources. Government funding at the state and federal level has been staying steady, but not keeping pace with the costs of programming, utilities and the other overhead it takes for PBS39 to keep bringing you the programs you want to watch, either over the air or via your pay TV provider. Nearly 64% of our overall budget is made up by viewers, donors, program sponsors and production underwriting.

You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books, DVDs, apparel and other things, when bought outside PBS39's pledge drives, do not benefit us, the station that serves you. We don't get a percentage, a kick-back, royalties or a piece of any of these sales. You might be getting a bargain, but we don't see a dime of the many in the form of royalties, licensing fees or any other avenues such funds might offer.

However, when you make a pledge of support and donate to PBS39, the money you spend with us stays right here and goes to work for you in the form of programming, production of local shows and services that help make your public TV experience a richer one.

Q: I watch PBS39 on my cable/satellite TV service. Don’t you get a cut of the fees I pay?

In a word, no. PBS39 does not get any money back from area cable companies, satellite providers or other pay-tv service carriers. Many cable and satellite providers have to carry at least one of our channels, and many only handle the bare minimum of what they have to carry to stay compliant with FCC regulations. You might be interested to know that the retail sale of products related to shows that PBS39 carries, such as licensed merchandise like toys, books apparel and other things, when bought outside PBS39's pledge, do not benefit the station that serves you.

Q: How can I buy a DVD of a show I saw on PBS39?

You can contact our Membership Services Department at 260.484.8839 Monday through Friday during our normal business hours of 8:30am - 5:00pm.

Or you can email us at: membership@wfwa.org

Most locally produced shows such as episodes of HealthLine, Matters Of The Mind or PrimeTime39, as well as our locally produced documentaries, are available for purchase for $19.95 ($14.95 for the DVD plus $5.00 shipping and handling).

Most nationally produced shows are available directly through PBS. Click here to see their online shopping site:  http://www.shoppbs.org.

Q: I’ve noticed that I get audio on some of your programs that doesn’t match the video. Why is that?

PBS39 often has additional data in the program broadcast that can be accessed through a viewer's TV or other equipment connected to that TV, such as a Digital Video Recorder (DVR), or, even still, a VCR. This data might be the Descriptive Video Service (DVS) which describes what is happening on the screen for our sight-impaired viewers, or on some shows, it may be audio broadcast in Spanish. Most often, this happens by someone enabling the SAP (Second Audio Program) channel on your TV, DVR or VCR.

Programming

Q: Why does PBS schedule a program for broadcast, but sometimes PBS39 doesn’t air it until later?

There are times when PBS will schedule a program for broadcast off of a satellite feed at a time when PBS39 will have already scheduled another show in our lineup (as do many other stations nationwide). In these cases, we usually find a broadcast slot at a later date to air the program.

Still, there are instances where the producers of the program may mistakenly promote the satellite feed date and time of a program as the broadcast date and time of a program.

Finally, there are a wide variety of programs fed by PBS and other public television resources than there are hours in the day to broadcast them. We simply cannot air all the programs available to us. The past history of a program's performance, its educational or cultural value, and how those values relate to our viewing area and mission, are major factors in determining whether a particular show may or may not air.

Viewer input is also greatly valued. If you have an idea or suggestion, we'd love to hear it. Just email us at: programming@wfwa.org.

Q: When do you repeat Nature / NOVA / British Comedies / My Favorite Show?

You can find out by clicking this link or simply check the schedule embedded on the homepage. This will give you a direct link to the PBS39 schedule including all 4 of our channels. Once there, you'll be able to view programming by channel, day, week or month. You'll find that many show that air in prime time viewing hours re-appear in the overnight hours, and that some of the prime-time shows from 39.1 may re-air again on 39.4.